Our Staff

Susan Kristoff, HIS

Susan Kristoff, HIS

Hearing Instrument Specialist

I am a hearing instrument specialist, and I have been employed with NewSound Hearing since 2007. I started working in the hearing health field in 1991. My journey in the industry began with the art of building hearing aids, and I chose to explore my options in working directly with the patients. I attended the American Conference of Audiopathology in 2008 and became certified in 2009. I believe in always putting the patient first, treating each individual with joy and respect, while having the courage to reach out to my colleagues when unsure of the best possible choice to enhance my patient’s experience. My mission will remain, “We Have Hearing Lives to Save.”

Ashley Wilson

Ashley Wilson

Audio Tech

Ashley Wilson is an Audio Technician from Columbus, Texas. Ashley started working at New Sound Hearing Center in 2023 and was drawn to the profession because she has a passion for helping others.
What Ashley loves most about saving hearing lives is seeing the patients eyes light up when they are able to hear clearer than they ever thought possible! Ashley strives for every patient to walk out of the clinic with a smile on their face in her everyday work with patients.

Outside of saving hearing lives, Ashley loves to go fishing, sing, play dominoes, and spend time with her children.

woman with ipad background

Customer Reviews

Very pleasant

Ann Henry, on Google

Paula Elps, on Google

Rose Marie Thumann, on Google

I was very surprised at how friendly and helpful the complete staff was. They were very professional and thorough ,which in today's society was a welcomed surprise and great experience. I would recommend you visit this office .

Manny Santos, on Google

Dean Webster, on Google

Great experience

Evelyn Orange, on Google

Estella Glover, on Google

Lewis Botard, on Google

My hearing has been getting worse for awhile(I didn't realize how much worse). Once again, Susan got me fixed up, I think. Time will tell after I get used to wearing hearing aids again. She really knows her stuff.

Jimmy Manuel, on Google

Had a very informative and helpful experience. Staff was very friendly, knowledgeable and supportive. Thank you for making this worthwhile.

Darice Miksch, on Google

This was my first time to ever get my hearing checked, more so due to the urging of my daughters. I honestly did not think I had an issue so when the specialist confirmed my daughters suspicions that I do, in fact, have a hearing issue, she was so informative...

Lisa Puente, on Google

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