Our Staff

Susan Kristoff, HIS

Susan Kristoff, HIS

Hearing Instrument Specialist

I am a hearing instrument specialist, and I have been employed with NewSound Hearing since 2007. I started working in the hearing health field in 1991. My journey in the industry began with the art of building hearing aids, and I chose to explore my options in working directly with the patients. I attended the American Conference of Audiopathology in 2008 and became certified in 2009. I believe in always putting the patient first, treating each individual with joy and respect, while having the courage to reach out to my colleagues when unsure of the best possible choice to enhance my patient’s experience. My mission will remain, “We Have Hearing Lives to Save.”

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Customer Reviews

Had a very informative and helpful experience. Staff was very friendly, knowledgeable and supportive. Thank you for making this worthwhile.

Darice Miksch, on Google

Susan is very thorough and very personable and caring person. She keeps my hearing aids tuned up perfectly.

Walter Guthmann, on Google

DR Kristoff & Twyla were both professional and personable. I was made to feel comfortable even during the wax cleaning procedure. I enjoyed the experience & will recommend your practice to my friends.

Chris Redman, on Google

This was my first time to ever get my hearing checked, more so due to the urging of my daughters. I honestly did not think I had an issue so when the specialist confirmed my daughters suspicions that I do, in fact, have a hearing issue, she was so informative...

Lisa Puente, on Google

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