Our Staff

Susan Kristoff, HIS

Hearing Instrument Specialist

I am a hearing instrument specialist, and I have been employed with NewSound Hearing since 2007. I started working in the hearing health field in 1991. My journey in the industry began with the art of building hearing aids, and I chose to explore my options in working directly with the patients. I attended the American Conference of Audiopathology in 2008 and became certified in 2009. I believe in always putting the patient first, treating each individual with joy and respect, while having the courage to reach out to my colleagues when unsure of the best possible choice to enhance my patient’s experience. My mission will remain, “We Have Hearing Lives to Save.”

Catherine Noriega

Patient Care Coordinator

Catherine Noriega is a Patient Care Coordinator. Catherine is originally from Rosenberg, Texas and moved to Schulenburg, Texas in 2022. Catherine began working in the hearing industry in 2025 and was drawn to the profession because of her passion for helping people.

Outside of saving hearing lives, Catherine loves hobbies such as reading, hunting/fishing with her husband and going to her 3 children’s various activities.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

All went well. Susan was very pleasant and throurough.

Al McNutt, on Google

Susan is very good

Roxana Strickland, on Google

Always friendly and professional.

John, on Google
Eden, on Google

Susan and her staff are always so nice and accommodating.

Lolly Kennedy, on Google
Neal Miller Miller, on Google

I had a good experience there. Had my hearing checked and walked out with a pair of hearing aids in under an hour I recommend them for sure.

Dennis hemmi, on Google
David Reese, on Google

I was having a hearing problem and end results were I needed my ears cleaned. Wax was so built up but I got it done. I was taken care of and the ladies were great. Thank you

Joe Lemos, on Google

Everyone was very pleasant and helpful! They did a wonderful job checking our hearing and with cleaning of my husband and my ears! My husband and I will certainly be going back and would recommend it to anyone.

Janice Wilson, on Google
Arnie Hageman, on Google

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