Our Staff

Susan Kristoff, HIS

Susan Kristoff, HIS

Hearing Instrument Specialist

I am a hearing instrument specialist, and I have been employed with NewSound Hearing since 2007. I started working in the hearing health field in 1991. My journey in the industry began with the art of building hearing aids, and I chose to explore my options in working directly with the patients. I attended the American Conference of Audiopathology in 2008 and became certified in 2009. I believe in always putting the patient first, treating each individual with joy and respect, while having the courage to reach out to my colleagues when unsure of the best possible choice to enhance my patient’s experience. My mission will remain, “We Have Hearing Lives to Save.”

Ashley Wilson

Ashley Wilson

Audio Tech

Ashley Wilson is an Audio Technician from Columbus, Texas. Ashley started working at New Sound Hearing Center in 2023 and was drawn to the profession because she has a passion for helping others.
What Ashley loves most about saving hearing lives is seeing the patients eyes light up when they are able to hear clearer than they ever thought possible! Ashley strives for every patient to walk out of the clinic with a smile on their face in her everyday work with patients.

Outside of saving hearing lives, Ashley loves to go fishing, sing, play dominoes, and spend time with her children.

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Customer Reviews

Had an exceptional experience. Susan Kristoff was very professional and a huge Help in her treatment and explanations! Thank you for this pleasant experience!

Janis Arnold, on Google
Melissa Otradovsky, on Google
mjg, on Google
Nadine Hufnall, on Google

Excellent service. Friendly and competent.

Stephen Estes, on Google
Bri Tori, on Google

Wonderful experience. Knowledgeable, friendly, step by step explanation. The hearing aids are great. So much better than my previous set. Would highly recommend New Sound in Columbus, Tx

Vicki Kane, on Google
ALAN BOEHM, on Google
Ron Chess, on Google

They always do very well with my mother! ❤️

Richard Toney, on Google

Very pleasant

Ann Henry, on Google

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